TRIZ includes a practical methodology, tool sets, a knowledge base, and model-based technology for generating innovative solutions for problem solving.

About Runtriz

Runtriz delivers magic moments utilizing an open guest service platform that enables guest service amplification. We strive to enhance both the staff and guest service experience to optimize their time. With over 2000 hotels in 120 countries covering 50 + languages, Runtriz has the knowledge and experience to support your hotels’ digital and guest engagement goals. We help our partners increase guest service results be delivering what today’s guests want.

Executive Team

Matt Allard


Alonso Vargas


Flinn Flexer


Liz Amato

VP of Client Services

Dean Mraz

VP of Engineering

Runtriz Team

Nelson Chen

Junior Developer

Nicolas Delgado

Client Services Representative

David Govea

Lead Front-End Developer

Amanda Holzer

Senior Project Manager

Ashley-Rae Kiaha

Supervisor- Customer Success Team

Ricardo McKay

Senior Project Manager

Matteo Pizzolla

Implementation & Success Manager EMEA

Francesca Reyes

UX/UI Designer & Front End Developer

DaVaughn Smith

Customer Success Representative